How to Use Taxis in Japan: Two Easy Ways for Tourists

Getting around in Japan is usually easy with trains and buses, but sometimes, taking a taxi is the most convenient option—especially when you have luggage, are traveling late at night, or visiting places with limited public transportation. In Japan, there are two main ways to catch a taxi: flagging one down on the street or using the GO Taxi app. Here’s a guide to help you choose the best method for your trip.

What Do Japanese Taxis Look Like?

Japanese taxis are known for their cleanliness, safety, and polite drivers. You’ll mostly see two types:

Sedan-type Taxis: These are the classic, low-profile taxis you often see in Tokyo or Kyoto. They usually seat up to 4 passengers.
JPN Taxi (Toyota): This newer model looks more like a compact van. It has a spacious interior, a high roof, sliding doors, and is wheelchair-friendly. Perfect if you have large luggage or need more room.

Both types are comfortable and reliable—and the doors open automatically!

1. Flagging Down a Taxi

In most Japanese cities, you can simply raise your hand to hail a taxi on the street. Here are some tips to help you do it right:

Look for the red sign: On the taxi’s front dashboard, you’ll see a small light. If it’s red (空車), that means the taxi is available. If it’s green or shows other characters, it’s either occupied or not in service.
Stand in a visible spot: Try to find a safe and open place near the road. Avoid places where stopping is not allowed.
Taxi stands: In busy areas like train stations and shopping districts, you’ll find designated taxi stands. These are often more reliable, especially during peak hours or bad weather.
Don’t open the door yourself: Japanese taxi doors open automatically—just wait for the driver to press the button.

2. Using the GO Taxi App

If you prefer convenience or don’t feel confident flagging down a cab, the GO app is a great alternative. It’s widely used in Japan and is available in English.

Why Use GO?

Book a taxi anytime, anywhere
See the fare estimate before you ride
Track the taxi on the map
Pay by credit card, Apple Pay, or Google Pay
English interface is available

How to Use It

Download the App
Search for “GO タクシー” in the App Store or Google Play. The app icon has a simple “GO” logo.
Register Your Account
- Enter your phone number or email
- Add a payment method (credit card, etc.)
- Allow location access so the driver can find you
Book Your Ride
- Enter your pickup and destination points
- Choose your taxi type (regular or premium, if available)
- Confirm your booking and wait for the taxi to arrive
Enjoy Your Ride
You’ll see the driver’s name, car model, and estimated arrival time. Once you reach your destination, payment is automatic through the app—no need for cash.
Get ¥2,000 Off with a Coupon Code
After registration, you can use a promo code（mf-3p778w） to receive up to ¥2,000 in ride discounts.
Just open the app menu, go to the Coupon section, and enter the code.
Promo codes are often shared on travel websites, airport brochures, or hotel guides—keep an eye out during your trip!
Here’s where to enter the coupon:

Download the app from below

Payment Options in Taxis

Cash: Still common, especially in smaller towns
Credit Card / IC Cards: Most urban taxis accept them, but it’s always good to check
GO App: Pay digitally without worrying about language or exact change

Final Tips

Tipping is not required in Japan—just pay the exact fare.
Most taxi drivers don’t speak English, but they are very polite and professional. Showing the destination on your phone or a map helps a lot.
Taxi fares are generally higher at night (after 10 PM).

Whether you choose to wave one down or book through an app, taxis in Japan are clean, safe, and punctual. With just a little preparation, you’ll be riding like a local in no time.

Tips